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Find answers to frequently asked questions below...
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• My order never arrived or an item is missing from my shipment.
• Can I place a backorder if you are out of a product?
• What are my payment choices?
My Account
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Returns
• How do I return my product?
• I received the wrong product.
• What is your return policy?
Shipping & Handling
• When will my order ship?
• What are my shipping & Handling charges?
• Do you ship to my country?
• What is the return policy?
International Shipping
What countries do we ship to internationally?
How to ship to Canada?
What are my international shipping & Handling Charges?
Additional Support
• What are your Terms & Conditions?
• How do I contact you?
• What is your Privacy Policy?
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
• How do I redeem my Coupon Code or Promo Code?
• How do obtain a Coupon Code or Promo Code?
